Modern Slavery Statement for Cleaner Richmond

Cleaner Richmond is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, forced labour, human trafficking, and all forms of exploitation within our operations and supply chain. We recognise that a credible Cleaner Richmond modern slavery statement must go beyond words and be reflected in daily decisions, internal controls, and supplier relationships.

As a provider of cleaning services, we understand that labour-intensive industries can face heightened risks. Our approach is built on a zero-tolerance policy toward modern slavery and any practice that could enable it. This policy applies to all employees, agency staff, subcontractors, and suppliers. We expect everyone working with Cleaner Richmond to uphold lawful, ethical, and respectful employment practices at all times.

To support this commitment, we assess risk across recruitment, workforce management, procurement, and contract delivery. The Cleaner Richmond slavery statement is reviewed against current legislation and relevant guidance to ensure our controls remain effective. Where a risk is identified, we take prompt action, which may include enhanced monitoring, corrective action plans, suspension of business, or termination of the relationship if concerns are not resolved.

We apply due diligence to our supply chain through proportionate checks and ongoing oversight. This includes reviewing supplier policies, requesting evidence of right-to-work procedures, and evaluating labour standards within higher-risk categories. Our supplier audits are designed to identify warning signs such as withheld passports, illegal deductions, excessive working hours, poor accommodation conditions, or restricted freedom of movement. Where appropriate, we also seek assurances from subcontractors and labour providers.

Supplier audits are carried out on a risk-based basis and may be announced or unannounced depending on the nature of the arrangement. Findings are recorded, tracked, and followed up until closure. The Cleaner Richmond modern slavery policy requires suppliers to cooperate fully with audits and provide accurate information. Persistent failure to meet our expectations may result in removal from our approved supplier list.

We also recognise that modern slavery is not always visible. For that reason, our staff receive awareness training to help them identify indicators of coercion, deception, or abuse. Training covers safe recruitment practices, document verification, reporting duties, and how to respond if someone appears vulnerable. This helps strengthen the wider Cleaner Richmond anti-slavery culture and ensures concerns are escalated quickly.

Any worker, contractor, or supplier representative can raise concerns through our internal reporting channels. These channels are designed to encourage prompt, confidential reporting of suspected exploitation, unethical recruitment, or breaches of our standards. Reports are treated seriously, handled discreetly, and investigated by the appropriate manager or designated safeguarding lead. Retaliation against anyone who speaks up is strictly prohibited.

We believe effective reporting is essential to prevention. Our procedures allow concerns to be raised in writing or verbally through management routes, with the option of anonymity where permitted by process. The Cleaner Richmond slavery and human trafficking statement also requires managers to respond without delay when a concern is raised, ensuring that any potential victim is protected and that evidence is preserved. If a matter may involve criminal activity, we cooperate with the relevant authorities as appropriate.

Our governance arrangements include regular oversight by senior leadership. The leadership team reviews trends in audits, training completion, reported concerns, and supplier performance to determine whether current controls remain robust. This oversight supports continuous improvement and helps ensure that the modern slavery statement Cleaner Richmond maintains practical relevance rather than becoming a static document.

We are committed to reviewing our statement and controls annually. The annual review considers legislative updates, operational changes, audit outcomes, and any incidents or near misses reported during the year. It also assesses whether our zero-tolerance policy, supplier audits, and reporting channels remain effective in mitigating risk. Where improvements are needed, action plans are agreed and monitored through completion.

In preparing each review, we seek to strengthen the consistency of our recruitment, procurement, and contract management practices. Particular attention is given to vulnerable workers, labour providers, and any suppliers operating in sectors or regions with elevated risk. Through this process, the Cleaner Richmond modern slavery statement is refreshed to reflect lessons learned and to reinforce accountability throughout the organisation.

Cleaner Richmond remains steadfast in its commitment to preventing modern slavery in every area of our work. We will continue to embed ethical standards, maintain supplier oversight, and empower people to report concerns safely. By combining a clear zero-tolerance policy, structured supplier audits, reliable reporting channels, and an annual review, we aim to uphold dignity, transparency, and lawful practice across our operations and supply chain.