Cleaner Richmond Modern Slavery Statement

This Modern Slavery Statement sets out the steps Cleaner Richmond takes to prevent modern slavery and human trafficking in our operations and supply chains. Cleaner Richmond provides cleaning and related services and recognises our responsibility to uphold the highest ethical standards and to respect the rights and dignity of all people who work with or for us.

Our Zero-Tolerance Approach

Cleaner Richmond has a zero-tolerance policy towards modern slavery, human trafficking, forced labour, child labour and all forms of exploitation. We are committed to acting ethically and with integrity in all business relationships, and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking are not taking place anywhere in our own operations or those of our suppliers, contractors and other business partners.

All staff, whether permanent, temporary or contracted, are expected to uphold this policy. Any breach or suspected breach is treated seriously and may result in disciplinary action or the termination of contracts or business relationships.

Our Supply Chains and Risk Management

Our supply chains include providers of cleaning products and equipment, facilities management services, subcontracted cleaning services, property and maintenance services, and various professional and support services. We recognise that some sectors and geographies present a higher risk of labour exploitation, and we focus additional scrutiny on those areas.

As part of our risk management process, we assess potential suppliers based on their labour practices, transparency, and commitment to human rights. We seek to work only with suppliers who share our values and who can demonstrate that they operate in accordance with applicable labour and employment laws.

Supplier Audits and Due Diligence

Cleaner Richmond has implemented a due diligence process for new and existing suppliers. This may include requesting information on their employment practices, policies on modern slavery and human trafficking, and the steps they take to ensure ethical recruitment and fair working conditions.

Where appropriate, we conduct audits or site visits to assess compliance with our standards. These audits may be announced or unannounced and can cover issues such as working hours, wages and benefits, freedom of movement, the use of recruitment fees, and the presence of valid employment contracts.

If a supplier is found to be in breach of our modern slavery expectations, we will work with them to address the issue within a reasonable timeframe. If they fail to take adequate corrective action, we reserve the right to suspend or terminate the relationship.

Reporting Concerns and Support Channels

Cleaner Richmond encourages all employees, contractors, suppliers and other stakeholders to report any concerns or suspicions of modern slavery or human trafficking connected to our business or supply chains. Individuals are encouraged to speak to their line manager or a senior manager, or to use any internal reporting mechanisms available within our organisation.

We are committed to ensuring that anyone raising a concern in good faith is protected from retaliation. Reports will be treated seriously, investigated promptly, and handled as confidentially as possible, consistent with a thorough and fair investigation.

Training and Awareness

We recognise that raising awareness is essential to preventing modern slavery. Cleaner Richmond provides appropriate information and training to relevant employees, particularly those involved in recruitment, procurement and supplier management. Training covers the signs of modern slavery, the risks within our industry and supply chains, and the procedures for reporting concerns.

Monitoring, Governance and Annual Review

Responsibility for overseeing our modern slavery commitments rests with the Cleaner Richmond leadership team, which reviews the effectiveness of our policies, due diligence processes and supplier management measures.

This Modern Slavery Statement is reviewed annually to ensure it remains accurate, effective and aligned with legal requirements and best practice. As part of the annual review, we consider any incidents or concerns raised, audit findings, changes in our operations or supply chains, and opportunities for improvement.

Cleaner Richmond is committed to continuous improvement. We will continue to strengthen our systems, collaborate with suppliers and industry partners, and enhance staff awareness so that together we can help eradicate modern slavery and human trafficking from our business and supply chains.